PASS Training Program
PASS Training Program

PASS Training for Your Transportation Team

Golden Rides LLC trains more than our own drivers. From our base in Houston, Texas, we offer PASS Training to other transportation companies and individual drivers who want the same standard of passenger care.

Investment in Excellence

Who Can Benefit from PASS Training?

Our training program works for anyone involved in non-emergency medical transportation, and we teach it right here in Houston, Texas.

Transportation Companies

Raise your service standards and prepare your team to handle diverse passenger needs.

Individual Drivers

Whether you drive independently or want to build new skills, PASS Training gives you a real edge.

Institutions & Organizations

If you manage your own fleet for patients, seniors, or riders with special needs, our training builds safety and sensitivity into every ride.

Professional training session
The Training Advantage

Introducing the PASS Training Program

PASS stands for Passenger Assistance Safety and Sensitivity. The Community Transportation Association of America (CTAA) built this curriculum to raise the standard of care across the transportation industry, and Golden Rides LLC now brings it to drivers and organizations across Houston who want practical, tested skills for their passengers.

Key Training Pillars:

  • Official CTAA Curriculum
  • Wheelchair & Mobility Aid Securement
  • Emergency Evacuation Mastery
  • Sensitivity & Disability Awareness
  • Professional Conduct Standards

When your team earns PASS certification, you set a higher standard of care for your community.

Curriculum

Key Components of Our PASS Training

Schedule Session
Passenger Assistance Techniques

Passenger Assistance Techniques

Learn the nuances of assisting passengers, from general guidance to specialized assistance for those with mobility challenges. Master the art of handling and securing mobility aids to ensure a smooth journey.

Safety First Approach

Safety First Approach

Study emergency response for a range of transportation scenarios. Learn to maintain and use vehicle safety equipment correctly.

Experienced & Compassionate Team

Experienced & Compassionate Team

Train through hands-on sessions that build empathy, understanding, and clear communication. Practice real scenarios so you know how to handle challenging situations.

PASS training background
Excellence in Training

Why Choose Golden Rides LLC's PASS Training?

To learn more about how our PASS Training can benefit your organization or to schedule a session, reach out to us today.

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Industry Expertise

Learn directly from our hands-on experience running non-emergency medical transportation (NEMT) operations.

Comprehensive Curriculum

This program covers every aspect of passenger care, from basic assistance to emergency protocols.

Certification

Upon completion, participants earn PASS Certification, proof of their training and commitment to safe care.

We Are Ready When You Are

Your Next Medical Ride Is One Call Away

You have somewhere to be. Call Golden Rides LLC to schedule your wheelchair, ambulatory, or medical transport ride in Houston. We answer day or night.

Wheelchair-accessible transport van with the rear ramp deployed in an accessible parking space